Frequently Asked Questions
Please feel free to email La Balie with any questions. Below are the immediate things that spring to mind. Upon booking you will be sent access to our digital guest guide to the properties, local area and attractions that is designed to get you a head start before you arrive and enhance your experience for visiting this magical part of France!
Arrival & Departure
You may check-in at 4.00 p.m. We ask that you leave by 10.00 a.m. on the day of departure.
Our policy is not to allow pets at La Balie
La Balie is a non smoking holiday destination, our policy is to prohibit smoking in or outside of the cottages.
All of our cottages including the function room enjoy access to Free WiFi
The swimming pool
Our pool is a heated, salt-water pool and at 12m by 6m is large enough for families and children to play in and long enough for some serious lengths! It’s surrounded by a huge terrace with plenty of sunbeds and umbrellas and has open views over the La Balie gardens and rolling countryside. We also have a hard cover on the pool for added security
Bedding & towels
All linens, bath towels and pool towels are provided for your stay. Our bed linen is 100% Egyptian cotton, our duvets are feather-filled and there’s a choice of feather or anti-allergy pillows. If you’d like an anti-allergy duvet please don’t hesitate to ask. If you’re staying longer than a week we’ll provide fresh linen and towels for you.
We provide dishwasher tablets, washing up liquid and other cleaning products for your stay. We don’t add a cleaning charge at the end of your stay but we do ask that you leave the house in a clean and tidy state.
We have lots of kit suitable for young children – a cot, a high chair, children’s cutlery, plates and bowls, anti-slip mats for the bath, and a few books and games to help keep everyone occupied.